This Refund Policy explains how refunds are handled for purchases made on Jobsercher.com, owned and operated by Asiri Digital Agency LLC, Wyoming, USA.
Jobsercher.com provides digital services such as job posting packages, featured listings, and employer tools. These services are delivered instantly upon purchase; therefore, refunds are limited as outlined below.
For any refund request, contact us at:
📧 support@jobsercher.com
1. Eligibility for Refunds
Refunds may be granted only in specific situations, including:
✔ Duplicate payment (you were charged twice)
✔ Accidental purchase reported within 24 hours (before use)
✔ Technical issues preventing delivery of the purchased service
✔ Payment made in error (reviewed case-by-case)
All refund requests must include proof of payment.
2. Non-Refundable Services
Because our platform delivers digital access immediately upon purchase, the following services are non-refundable:
- Job postings that have already been published
- Featured job upgradesOnce visibility has started
- Resume access/Downloads that have already been used
- Packages where any part of the service has been consumed
- Any service delivered successfully without a technical error
In other words:
👉 Once a job post or employer feature goes live, it cannot be refunded.
3. Technical Issues
If you experience a technical problem preventing use of your purchased service:
- Our support team will attempt to resolve the issue
- If the service cannot be delivered after troubleshooting
➡ A refund may be approved
All issues must be reported to:
📧 support@jobsercher.com
4. Processing of Refunds
If approved:
- Refunds will be returned to your original method of payment
- Processing may take 5–10 business days depending on Stripe and your bank
You will receive an email confirmation once your refund has been processed.
5. Chargebacks
Before initiating a chargeback, we request that you contact our support team:
Many issues can be resolved quickly without contacting the bank.
6. No Refunds for Violation of Terms
Refunds are not provided to users who:
- Violate our Terms & Conditions
- Post fraudulent or misleading job listings
- Misuse candidate data
- Abuse the platform or attempt to manipulate services
7. Contact Us
If you have any questions regarding refunds, please reach out:
📧 Email: support@jobsercher.com
📍 Address: 30 N Gould St, Ste N, Sheridan, WY 82801, USA
📞 Phone: +1 (409) 916-8872
We will respond within 24–48 hours.